We want to give everyone a quick, clear outline of which vehicles do and do not qualify under the new terms, so you can continue purchasing with confidence. 

Here’s what’s covered: 

  • – Vehicles purchased from Manheim, or from independent auctions within the DealShield network.
  • – Vehicles that are priced under or at $100,000. 
  • – Vehicles that are 20 years-old or newer. 
  • – Vehicles with less than 250,000 miles. 
  • – Nearly 95% of all green and red light vehicles. 

With these terms, DealShield DS360 Guarantee customers have a broad range of wholesale vehicles they can return for almost any reason for a full refund of the purchase price and buy fee. Note that vehicles with a purchase price greater than $35,000 will include a 1.5% surcharge on the dollar amount above that $35,000 mark. 

Here’s what’s not covered: 

  • – Vehicles with an odometer above 250,000 miles, or vehicles whose true odometer reading is unknown. 
  • – Vehicles priced in excess of $100,000. 
  • – Vehicles 20-years older than the current calendar year. 
  • – TRA, salvage, biohazard, exotic, specialty, hand-built vehicles, or vehicles with branded titles. 
  • – Vehicles purchased on an MSO, or vehicles with reassigned VINs. 

It’s also important to remember that your coverage may be invalidated if a vehicle’s purchase price is significantly higher than the current market rate, and that no DealShield product covers acts of God. For the full list of terms and conditions, click here. For further questions about what’s covered by your DS360 Guarantee, please contact your performance manager.  

For a closer look at your latest transactions, access your Dealer Dashboard.