Did you know you can still file an arbitration claim, even if are a DealShield® DS360 Guarantee subscriber?

While your DealShield benefits still protect every purchase, we recommend assessing every return situation to determine the best course of action. If a purchase falls under arbitration or NAAA guidelines, arbitration can help you reach a resolution, refunding your DealShield fee and without affecting your performance.

Remember, your performance manager is always there to guide you and can help you decide when it’s most beneficial to use arbitration vs DealShield. Get more information about your performance manager and how to contact them here.

See your purchase history in the Dealer Dashboard, or review the Manheim arbitration policies here.